What is it?

Smartlaunch is a professional internet cafe software package designed to deliver a complete management and billing solution

Who is it for?

Smartlaunch cyber cafe software is specifically designed to suit the needs of Internet cafes, cyber cafes and gaming centers of any size

Why use it?

Internet cafe businesses get an unparalleled feature set that includes skinning, game license management, script customization, simplified administration, and much much more


  • Bulletproof Security

    Smartlaunch cyber cafe software offers a broad range of security settings. Security policies and program filters prevent any unauthorised access beyond the Smartlaunch Client. Smartlaunch 4.7 offers improved data protection with added IP-filtering.


  • Advanced Pricing Settings

    Smartlaunch supports a number of pricing models, including advanced quantity discounts, off-peak and peak prices, offers, prepaid tickets etc.


  • User Accounts

    User accounts enables you to setup personal user files, which can be used to store save games, configuration files, keyboard controls, internet favourites, Word documents etc. User accounts also make it possible for your customers to top up their account with prepaid time.


  • License Management

    License Management will dramatically reduce your software expenses by distributing available licenses to client computers on demand. The latest version of Smartlaunch internet cafe software offers more than 300 pre-sets to the most popular games, which makes it easier than ever to set-up


  • User Groups

    User Groups allow you to create and manage an unlimited number of different customer/user groups. You can specify a specific pricing structure for each group including differentiated time, product and offer prices.


  • Integrated POS Support

    The POS system offers an unlimited number of product slots and support of standard POS equipment such as barcode scanner, cash drawer and receipt printer. You can also generate a prepaid tickets to contain either time or an offer. Each ticket is equipped with a barcode.


  • Total creative Control

    Design your own Smartlaunch Client skin or use one of the different skins included. The Smartlaunch skin system makes it possible to change everything from colouring to images, fonts and logos.


  • Advanced Statistics and Reports

    Generate a variety of different statistical reports, including product sales rapports, application usage rapports, employee statistics etc. This feature can help you allocate resources and optimize your business.


  • Control and manage console devices

    Manage usage on your console gaming systems (i.e. Xbox, PlayStation) or any time-based service you offer such as laptops, pool tables, private rooms, laser tag system, golf simulator, or anything you can think of. Automate it even further by connecting any supported third-party X10 device.

FULL FEATURE LIST

EMPLOYEE MANAGEMENT

Employee Reports

Generate reports showing all sales your employees have made during a period of your choice

Change User Group

Update or change usergroups of specific users directly from the Administrator

Launch Remote Applications

Make updates or run external applications on one or all your client machines, instantly.

Simple Messaging

Communicate with your customers by sending them messages to one or more clients at the same time.

Security & Restrictions

Define what areas of the entire Smartlaunch System that your employees should have access to. Predefi ned access levels can help you decide the areas your employees should have access to.

Shift Manager

Make a complete employee shift with cash register reports and product reports in just a few minutes. Check-in and check-out time is also registered and included in the shift report.

Employee Logins

Issue a personal username and password for each of your employees. This will allow Smartlaunch to track transactions made by each employee.

APPLICATIONS & GAMES

Application Wizard

This Application Wizard will help you through the process of setting up all your games and applications with the correct directories, paths and executable programs.

Games Images

Images of games and programs are updated periodically to support new software titles.

Application Utilities

Determine what applications have been installed on what client computers.

License Management

License Management will dramatically reduce your software expenses by distributing available licenses to client computers on demand. The latest version of Smartlaunch offers more than 300 pre-sets to the most popular games, which makes it easier than ever to set-up.

Personal User Files

Copy files back and forth between clients for the applications they are related to. Files are copied when a user starts the specific application. When the applications ends, the updated files are copied back to the server.

POINT OF SALE

Product Sales

Sell all types of products including time, products and offers directly from Smartlaunch. The POS system offers an unlimited number of product slots and support of standard POS equipment such as barcode scanner, cash drawer and receipt printer.

Computer Layout Groups

Sort your computers into layout groups, which for instance could be a group called “1st Floor” or “Basement”.

Multiple Administrators

Reduce waiting time by using more than one Administrator at the front desk – or use an Administrator to view the status of your café or view financial reports from home.

Print Monitoring

Monitor print jobs automatically and charge them directly to a customer’s account. You can specify individual prices for black & white and colour prints.

Offers

Create all kinds of offers. For instance, you can create an offer which includes 3 hours and a soft drink for a fixed price. You can also create offers only available in a fixed period of time – which for instance could be a “night gib” event.

Manual Timers

Use manual timers to track usage of external equipment such as laptops, consoles or other computers not connected directly to Smartlaunch.

Product Order System

Your customers can order all products such as soft drinks, chips and candy directly from the comfort of their own chair. Ordered products will automatically get charged to the customer’s account. The employee must accept the order before it is charged to the account.

Waiting Line

Smartlaunch has an integrated waiting line that allows you to add people to a queue. No more confusing “manual” waiting lines. If you have a waiting line, free computers will be limited to customers in the waiting line.

Stock Control

Prevent empty supplies of candy or other products under stock control. Receive a warning email when a product stock gets below a level of your choice.

Receipts

Design your own receipts to contain detailed information about the sale. You can print receipts regardless of the printer type just as long it is supported by your Windows operating system.

Cash Drawers

Smartlaunch supports standard cash drawers to open every time you receive cash or other payment types.

Barcode Scanners

Use a barcode scanner to sell products in a quick and easy way.

Sales Tax

Specify up to three different taxes, which can be set individually on products or product groups.

Booking System

The built-in booking system keeps track of reservations

CLIENT - FEATURES & SECURITY

Personal User Files

Customers with a personal user account can save their own game configurations, save games or documents and have them transferred automatically between computers in the cyber cafe.

Taskbar

Running Smartlaunch on your client computers won’t remove the Windows taskbar functionality from the interface. Besides the standard taskbar features and functionality, the Smartlaunch taskbar has a box showing the account balance and a button used to order products.

Customisable Client Categories

Define your own game and application categories in the client interface. You can create as many categories as you like.

Disconnection Protection

Your customers’ activities will not be affected if a client somehow becomes disconnected from the server.

Block Drive Access

Prevent your customers from accessing the drives you specify ranging from A: to Z:.

Disable Internet Explorer Functionality

Control actions allowed in Internet Explorer such as View Source or Save As.

Block File Downloading

Prevent your customers from downloading malicious software and files to your hard drive.

Programs Blocker

Close all unwanted programs or windows by specifying a window title or just a part of the title. The feature can for instance be used to block access to the command prompt or notepad text editor.

Messenger Security

Disable file transfer and auto-update.

Disable Hotkeys

Prevent user from using hotkeys to access information on your computers.

Windows® Functionality

Prevent access to vital windows functionality such as the Control Panel, Explorer or Task Manager.

Security Changer

You can easily disable security from the Administrator if you have a customer with special tasks or needs.

Product Order System

Your customers can order all products such as soft drinks, chips and candy directly from the comfort of their own chair. Ordered products will automatically get charged to the customer’s account. The employee must accept the order before it is charged to the account.

MANAGEMENT & UTILITIES

Error Reporting Centre

Make an error report when you discover a defect on a computer. This will make it much easier for your technician or system responsible to locate and trouble-shoot any defects in your cyber cafe.

News and Event Centre

The News and Event Centre is used to add and edit news and events which are displayed on the welcome screens of the client computers.

Screenshot Viewer

Monitor your client computers directly from the Administrator. Grab screenshots from one or more computer in just a few clicks.

Computer Control

All computers in your cyber café are controllable from the Smartlaunch Administrator. You can boot/re-boot/shut down all computers at one time or select computers individually.

File Blocker

Improves the security of your Smartlaunch Server by blocking executable files in a specific folder from being launched.

Website Status

Display the current status in your cyber café directly on your website. Compatible with both Windows® and Linux web servers.

Wake-On-LAN

Wake your computers in a single click. Please note, that this feature requires a Wake-On-LAN supported network card.

Language Editor

If your language is not included by default, you can make your own language file using the language editor.

File Transfer

Send multiple files or folders from the Administrator to one or more client computers.

Force Client Update

Allow clients machines to be updated from the Administrator machine.

MULTIPLE BILLING & PRICING OPTIONS

Prepaid time

Create a user account for your customers and load it with prepaid time. It is possible to have different prices depending on membership etc.

Prepaid Tickets

Generate a prepaid ticket to contain either time or an offer. Each prepaid ticket has a username and a password to be entered at the Smartlaunch Client.

Generate Multiple Tickets

Create an unlimited number of tickets in advance for sale at any time. Each ticket is equipped with a barcode used to scan the ticket when you sell it to a customer.

Credit Limit

When customers have an account used for Play & Pay you can set an individual or group based credit limit. If a customer reaches the credit limit he/she will not be able to use the account until the bill is paid.

Flexible Pricing

Create any type of pricing structure suited to your cyber café. Differentiate prices between peak and off-peak or give customers with a membership a reduced price compared to walk-in customers. You can also set a minimum charge limit.

"Time of Day" Pricing

A lot of cyber cafés have different prices depending on the time of day. For instance, with Smartlaunch you can reduce the price with 20% between 10 AM and 2 PM and raise the price Friday and Saturday evening. These price possibilities are also available in prepaid time mode.

End Session Options

When a customer is finished you can choose individually what should be done with any remaining balance. For instance, you can choose to save the money for the next session.

INTERFACE & INTEGRATION

API

Smartlaunch provide an interface for third-party applications to be able to interact with Smartlaunch.

Customize the Skin on the Client Computers

Create your own skin, or use one of the existing skins that match your corporate identity. It's fully customizable.