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Category: Ordering and Billing
Updated: 07-02-2007

Question:
Why do I suddenly have 3 licenses?


Answer:
There may be several reasons why you only have 3 licenses:
  1. Your internet connection has been offline (can't connect to our website) for more than 30 days

  2. Your leasing agreement has been denied/cancelled

  3. Your purchase has been cancelled due to credit card investigation
  4. Your trial licenses have expired.
If your problem continues please contact customer care.





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