Customer Loyalty and Retention - Smartlaunch

Customer Loyalty

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Simple Messaging

Talk to your customers or just say “Hello” by sending them messages from the Administrator to one or more clients at the same time.

Personal User Files

Make customers feel at home with personal user accounts so they can save their own game configurations, save games files, or documents — and have them transferred automatically between computers in your store.

Product Ordering

Never let customers go hungry letting them order products such as soft drinks, chips and candy directly from the comfort of their own chair. After an employee accepts the order, products get automatically charged to the their account.

Welcome Emails

Welcome new customers with an automated welcome email that is sent whenever you create a new user account.

Membership Expiration

Keep customers informed about upcoming membership dues through automated email reminders.

Loyalty Rewards

Reward loyal customers who refer friends with points they can exchange for free gaming time, snacks or prizes.

Easy Email Opt-Ins

Subscribe customers to newsletters or promotions while marketing your business.

News and Events

Keep customers informed by publishing store updates and new events by displaying information on all welcome screens of the client computers.

Welcome Screen

Greet new store customers with a customized welcome screen with stores images, videos, or your business website.

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