Support

Have a question you need answered right now? Jump into a section below to get your answer.

Email Support Team
Can’t find an answer anywhere? Our support team are here to help.
Hours of operation: Monday to Friday 8AM to 6PM GMT +08:00 (Central Indonesia)
Saturday and Sunday Limited Technical support available for Urgent/Emergency tickets only.

Knowledge Base
This is probably the best place to start if you’re uncertain about something or need to ask a question. Browse or search the questions that we get asked most often.

Community Forum
Once you want to do more advanced setups with Smartlaunch, the community forum is a great place to both find and share your scripts, license setups, pufs etc.

Feedback and Feature Requests
We’d love to hear from you. Post your feature requests and vote on what you’d like to see in future releases of Smartlaunch.

Screencasts
View videos that explain how to use the more advanced features of Smartlaunch.

Useful downloads
You can download a bunch of useful apps, skinning tools, and even our own secure browser.