Installation Guide: Smartlaunch Server, Administrator, Client

This guide will help you install and setup Smartlaunch. Before starting the installation make sure to quit all other running applications and installations. If you are going to store the cd-keys and image files for games on the same machine as the Smartlaunch server, and have more than 10 computers, make sure that you are running a server operating system such as Windows NT or Windows Server 2003 on the machine. The reason for this is that Windows 98/ME/XP/7 can not handle more than 10 connected users to a shared folder.

Step 1: Install Microsoft .NET Framework 2.0 and Crystal Reports

Both the Smartlaunch Server and Client requires that Microsoft .NET Framework 2.0 is installed on the machine. Click here to download. Choose the installer based on your Windows either 32 or 64 bit. If you already have the framework installed, you can skip to Step 2.

You will also require Crystal Reports to use the Smartlaunch reporting features. Click here to download and install Crystal Reports 10.

Step 2: Install Smartlaunch

There are 2 Smartlaunch installers:

  1. Server and Administrator Installer
  2. Client Installer

Installing the Smartlaunch Server and Administrator Module

We can now start the Smartlaunch Server and Administratorinstallation by double-clicking the Smartlaunch Installer. After the License Terms screen, you will then be prompted to choose a location for the installation.

In the next step you can choose which part of Smartlaunch you want to install, the options are:

  1. Administrator Module – Installs only the Administrator module
  2. Server and Administrator Modules – Installs both the Server and Administrator modules
  3. Custom Module – Customize your installation by choosing a different installation drive or directory. After choosing a different installation drive or folder, you can also choose which modules you want to install.

You are now ready to start the installation, just click the Next button to start the installation. When the installation is done, click the Finish button and continue to Step 3.

Step 3: Starting Your Smartlaunch Server for the First Time

After the installation is finished, you will find some new shortcuts on your desktop, depending on which modules you chose to install. Double-click the Smartlaunch Server icon to start the server. Every time the server starts, it will check if there are any new updates available for download. If any updates are found, a window will pop up telling you this as displayed in Image 9, click the Download now button to download and install the latest version of Smartlaunch. Checking for updates can also be done manually later on from the Server window.

Downloading Updates

If an update for the client or the administrator module is found, they need to be restarted in order to be updated. The client can also be forced to update from the Administrator module by right-clicking the computer and then clicking Force a client update from the Utilities submenu. The first time you launch the server, a setup guide will start, helping you customize the server, and also help you activate a new or already existing Smartlaunch account.

On the first screen you will select which country you are from, this will be helpful in the future in case you require support. In the second selection box, you set your desired language; this will from now on be the default language for both the server and the client.

Country and Language Settings

If you already purchased Smartlaunch or have already signed up for a free trial, choose I am already a Smartlaunch customer, click Next, then continue this guide from Step 4.

If you’re new to Smartlaunch, have not yet purchased and want to try it out: Choose I want to try start a free trial, then click Next. This will let you create an account and use Smartlaunch for 14 days for free. If you would like to continue using the product you can easily upgrade your trial license by visiting our Pricing page.

Smartlaunch activation

Before using Smartlaunch you will have to register for a new account. To register for an account, visit the Smartlaunch Free Trial sign up page.

On the trial activation screen, you will enter the following information:

  • Number of client machines (including PCs, Consoles, Laptops, or any devices that will be used for tracking and billing purposes by Smartlaunch)
  • Email address that will identify you Smartlaunch account
  • Password you would like use for your account

Remember to write down which email and password you choose for your account; this will be used to activate the account in the future. These login details can also be used to log in to account management section of the Smartlaunch homepage, where you can manager your Smartlaunch account like update billing information, reset your license, and download invoices.

Contact details

Step 4: Activating an Already Existing Account

If you’re already have a Smartlaunch account, then fill in your email and password to activate your account. Remember that you can only have one server for each account running at the same time.

Activating the Smartlaunch account

If you have forgotten your login details, press the link below the textboxes and fill in the email address that you used when you registered your Smartlaunch account. A mail will then be sent shortly to that email address, with your login details.

Step 5: Customizing Smartlaunch for Your Café

This step will ask you to specify which operating system you have on your client machines. This will enable Smartlaunch to setup your security settings, most fitting for your operating system. If you have chosen to install all of your games under the same folder, instead of its default locations, then specify this just below by clicking Yes and type the path to your Games folder. This will enable Smartlaunch to help you with setting up license management and personal user files for your games and applications.

Setting up the clients

The final step will let you specify your hourly rates, and the TAX percentage for products and computer time in your country. If you want to set a rule for your establishment that prohibits customers from buying for less than a specific amount, fill in the Minimum Price text boxes; otherwise leave it empty to allow any amount. You can specify more advanced price settings in the server settings later on (See separate guide).

Setting hourly rates and taxes

Step 6: Install the Client Module

Before installing the Client software, make sure that the Microsoft .NET Framework is installed (as described in Step 1) on the computer before continuing.

Double click the SLClientxxx.exe to begin installation.

After installing the framework and the client module, you will find a new shortcut on your desktop reading Smartlaunch Client 4.7.When starting the client, the Client startup wizard will come up, asking you if you want to run Smartlaunch once or if it should be started when windows starts.

Run Smartlaunch Once – This can be used for your testing purposes. When you log out from windows or restart the computer, it will start up as normal.

Auto Start – The option means the Smartlaunch client will replace the Windows desktop. Use this second option when the computer is ready to be used by customers. If this is the first time you launch the client you will also get to specify the computer number. Every computer in your establishment must have a unique computer number; otherwise they will block each other out from the server. You can change the computer number from the clients settings menu (Once in the client, press ESC to access the Client Settings).

After specifying the computer number the server tries to locate the Smartlaunch server automatically, if it does not find it you will have to specify the IP address manually.

The clients use port 7831 to connect to the server, so if you are running a firewall with internal rules between the clients and server, don’t forget to open this port.

Step 7: Configuring the Client

To access the settings window from the client, press the ESC button when the client is active, and type the administrator username and password into the text boxes (the default username and password is “admin”). From here you can change the settings for this client, such as the IP to the server, computer number or display properties for instance. From here you can also deactivate the Smartlaunch client and go back to the normal Windows display.

For more information about the client, see article Introduction to the Smartlaunch Client

Note for Symantec Ghost users: If you are planning to install the Smartlaunch Client on a machine that later on will be cloned by a Ghost program such as Symantec Ghost, remember to either deactivate Smartlaunch or only choose to Run Smartlaunch once before creating the Ghost image. If you have Smartlaunch fully activated when creating the Ghost image, all the clients will start up Smartlaunch with the same computer number. This will make all the clients block each other out, and you might have trouble accessing the Settings menu. The recommended way is to deactivate Smartlaunch prior to creating the Ghost Image, and then manually start up and change the computer number for each computer after the new Ghost Image has been sent out.

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